Privacy policy

Nutrafy Wellness Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our websites, interact with our brands, or purchase our products.

1. Information We Collect
We collect information to provide better services to all our users. The types of data we collect include:

Personal Information: Name, email address, phone number, shipping/billing address, and payment information (processed securely via third-party payment gateways).
Behavioral Information: Data about how you use our websites, products, and services.
Device Information: Device type, operating system, and browser used to access our websites.
2. How We Use Your Information
We use the information we collect for the following purposes:

To process and deliver your orders.
To provide customer support and respond to inquiries.
To send promotional emails and newsletters, subject to your consent.
To improve our products, services, and website functionality.
3. House of Brands – Data Sharing Across Brands
Nutrafy Wellness Private Limited operates as a House of Brands, managing multiple independent health and wellness brands. Each brand may collect personal data independently. However, there may be instances where data is shared among the brands within our corporate family to:

Enhance your overall experience across our brands.
Provide relevant recommendations based on your interactions.
Improve marketing campaigns and offer cross-brand promotions.
Note: Any data sharing is conducted in compliance with applicable data protection laws and is safeguarded through strict security protocols.

4. Brand-Specific Privacy Practices
Each brand within the Nutrafy Wellness portfolio has its own privacy practices tailored to its operations. We recommend reviewing the specific privacy policies of the brands you interact with. Links to these policies are accessible on their respective websites.

5. Your Rights as a User
As a user, you have the following rights regarding your personal information:

Access: You can request a copy of the data we hold about you.
Correction: You can ask us to update or correct inaccuracies in your data.
Deletion: You can request the deletion of your data where applicable.
If your data is shared across brands, we will work collaboratively to fulfill your request. You may reach out to the brand directly or contact our central data protection officer at [Insert Email Address] for assistance.

6. Data Security Measures
To ensure the security of your data, we implement robust measures across all our brands, including:

Encryption of sensitive information.
Access control mechanisms to prevent unauthorized access.
Regular audits and assessments to identify and address vulnerabilities.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience, analyze website traffic, and improve advertising. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes affecting multiple brands will be communicated via:

Prominent notices on our websites.
Email updates, where appropriate.
We recommend reviewing this policy periodically to stay informed about how we protect your data.

10. Contact Us
If you have questions, concerns, or complaints about our Privacy Policy, you can reach us at:

Nutrafy Wellness Private Limited
care@nutrafy.com
Office 8, 4th Floor, Splendor Spectrum One, Tower 1, Golf Course Extension, Sector-58, Gurugram, 122001, Haryana, India.